SUPPORT & FAQ

Questions about Perunika? Start here.

Find help with downloading Perunika, account access, invitations, quests, Apple Health permissions, privacy and activity issues.

Perunika notification and support preferences
Your shared life, with help when you need it

Help topics

  • Download, account & invitations

    Help with signup, referral links, accepted invitations and connection states.

  • Apple Health & activity

    Explain permissions, supported activity proof and what happens when health access is disconnected.

  • Privacy & account data

    Find export, deletion, consent and visibility controls without hunting through the app.

  • Quests & results

    Understand rules, proof requirements, private/public participation and completion states.

Questions

  • Why is an activity not appearing?

    Check the supported activity type and permissions first.

  • How do I delete my account or export data?

    Use the account-data controls linked from /account-data/ or your in-app privacy settings.

  • Where do I report a problem?

    Email perunika@rubyness.co.uk — include your device type, app version and a short description. Do not include passwords or sensitive health data.

Still need help?

Contact support